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OUR SERVICES

User-Centered Design

Combining user-centered design with data and the latest technology to deliver solutions that users trust.

At Solirius, we understand that the most complex digital journeys are best solved by putting the user at the centre from the start. Our goal is to design and build simple and innovative solutions that make every user’s digital journey a seamless and class-leading experience.

We believe passionately in working alongside users to understand their needs and the culture and environments they work and operate in. Combining this approach with our expert data and digital engineering teams, our UCD service delivers solutions for the most complex public-facing and internal-facing services.

WHAT THIS MEANS FOR OUR CLIENTS

With access to our teams of experienced Service Designers, Content Designers, UI Designers and UX Consultants, you will benefit from solutions that improve both the user's experience and satisfaction of the service. 

 

Our design team will collaborate and work alongside users, developers and your in-house teams to help create new solutions from scratch or enhance existing ones.

OUR CAPABILITIES

User research

Focus on understanding user behaviours, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.

User testing

Test products and services with users to understand their behaviours and gain valuable feedback.

User-experience design

Create meaningful products centered around the user.

Product and service optimisation

Build new solutions or optimise existing products and services for our clients. 

Government digital services

Extensive expertise in building delivering new services to GDS standards.

Claire McShane, UX Consultant

Being part of the user-centered design service is extremely rewarding. I get to work with people every day to understand their pain points and user needs which allow me to create solutions that make their lives easier.

Solirius’ focus on empathy and accessibility drive ever growing value for our clients and I am very excited to be a part of this vital aspect of technology and digital transformation in today’s world.

INSIGHTS

WCAG 2.2 one year on: Impact on government services

13 December 2024

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Insights

User-Centered Design

WCAG 2.2 one year on: Impact on government services

After over a year of the release of WCAG 2.2 Ayesha our Accessibility Lead answers some key questions for what this means for gov services.

Let’s talk accessibility: why we need proxy users

6 December 2024

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Client Stories

User-Centered Design

Let’s talk accessibility: why we need proxy users

Sree our Principal User Researcher discusses how you can advocate for diverse user needs and ensure inclusive design on your projects.

6 common accessibility mistakes in design—and how to fix them

22 November 2024

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Insights

User-Centered Design

6 common accessibility mistakes in design—and how to fix them

In this article, Philena discusses 6 common accessibility mistakes in design and how fixing them impacts a wider range of your users.

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